As a leader, part of your job is to hold your employees accountable for their work. Some managers avoid holding their employees accountable for fear of confrontation. The following strategies prove to be effective in holding your employees accountable for their actions.
Hold people Accountable in Writing
One of the most effective ways to hold employees accountable is to put things in writing. Documentation eliminates any confusion and makes everything more explicit. When an employee sees something written down, it is much more difficult for them to argue or deny that the expectation was set.
Address Issues as Soon as Possible
When an issue does arise, you should tackle it immediately with your employee. After all, nothing is likely to change unless you confront the problem. You also don’t want your frustration to build to the breaking point or for an employee’s non-performance to become a big issue. Part of your job as a leader is to get to the bottom of the “why” of the problem. It could turn out that the employee simply needs a little bit more training or that they are experiencing personal problems. You will never know unless you ask.
Follow up on a Regular Basis
Following up on your employees may seem obvious at first, but you’ll be surprised how easy it can get passed over in the course of the day. What are the best ways to follow up with employees? One strategy is having a monthly check-in session where you and your employee assess the progress of the objectives you’ve set in place. By following up with your employees, you will encourage accountability. They know that you are serious about following up and remaining accountable and that will cause them to feel the same.
Provide Enough Training and Resources
Sometimes an employee falls short of expectations because they simply need more training. Part of your job as their leader is to provide opportunities for these trainings.
Provide thorough training on the policies and procedures you want them to follow and equip your team with the knowledge they need to do their job better. This could mean providing trainings, resources or tools necessary to do their job.
If you are trying to hold your employees more accountable, institute the methods above. By putting things into writing, addressing issues immediately, following up with employees regularly and providing trainings and resources, you will be well on your way!