One of the major cornerstones of running a successful business is accountability. Holding your employees accountable is much easier said than done. Although a leader can easily encourage his or her team to hold themselves accountable, it’s much harder to make sure they will follow through. Take a look at few ways to promote accountability in your business:
When promoting accountability in your business, it’s important to first make sure your team understands what accountability is. It’s important for employs to understand that they must be able to identify an issue and actively work to resolve it. They must also accept personal responsibility, consider the consequences of their actions, and set high expectations for themselves and for the team. Once your employees have a better understanding of what accountability is, they’ll be more likely to follow through.
Employees holding themselves responsible for their work and their tasks is very important. Not many know how much goes into taking responsibility. By accepting personal responsibilities, employees must understand how to identify an issue and personally work to change it. Instead of leaving it for someone else or claiming it that it’s not their job, they know to take on the tasks that must be done. Accepting responsibility as employees also means making decisions that will benefit the team and customers in the long run. Instead of finding “easy fix” solutions, they find better long-term solutions.
Lead By Example
The responsibility should not fall solely on your employees. It’s important to lead by example. Accountability cannot be achieved if you yourself are not holding yourself accountable. This can sometimes even mean letting your team know that you have made a mistake. Your team will appreciate the transparency and it will encourage them to also hold themselves accountable. Be direct and open with your team. Become the role model for accountability and your team will follow.
In order to lead by example and become a role model for accountability, it’s important to practice empathy towards your team. Listen to any concerns your employees might have and put yourself in their shoes. Make yourself accessible to your team. Show them how passionate you are about the business and solving any problems or issues they may have. Be an active member of your team and constantly look for new solutions for problem-solving within your business. This will encourage your employees to hold themselves accountable and promote accountability in your business.