Communication is at the heart of every interpersonal and corporate relationship. Whether at the personal or corporate level, communication facilitates the exchange of vital information that serves as the backbone of harmonious existence. For businesses that have multiple locations in different parts of the world, the importance of communication cannot be overemphasized. Businesses have to rely on a number of factors to ensure that communication is improved among different remote teams.
Establish a communication policy
The first step to ensure spruced-up communication with remote teams is to establish an effective workplace communication policy or strategy. The essence of the strategy is to define and establish unanimously agreed ideologies that confine how the exchange of information will be done. For example, the strategy can establish how frequently the teams will need to communicate with each other, the essence of the communication, how data should be shared between the teams, and the channels to be used.
Thanks to technological advancements in the communication sector, the remote sharing of information can now be done at the click or touch of a button. Teams located in different geographic locations can overcome the distance barrier by using tech tools, such as video conferencing, computer collaboration software, real-time chatting, and even sending of email messages. Technology comes in handy to ensure the real-time exchange of information.
Ensure a comprehensive expression of feelings
To improve conventional communication between remote teams, it is important to strategically confront and overcome barriers that are associated with the existing communication channels. For example, one of the key barriers of remote communication is the inability to capture emotion accurately. As an overcoming strategy to this challenge, using descriptive words, accompanied by the right emoticons and emojis, ensures that the other party can accurately capture the feeling behind the message, especially when text-chatting.
Don’t always be too formal
The formalization of communication between remote business teams can gradually stiffen the content of the communication. For example, using too much official language eliminates the interpersonal attachment and downplays the importance of teamwork in remote workplaces. There is a difference between sticking to the objective and topic of communication and using structured language whenever talking with another party. It is important to stick to the objective but use a friendly language that spurs attachment, encourages understanding, and fosters teamwork.